Support & Feedback
We're here to help! Whether you need assistance with Tintz or want to share your thoughts, we'd love to hear from you.
Contact Us
Get in touch with us directly via email. We'll get back to you as soon as possible.
Send us an EmailEmail: help@paulcontre.comResponse time: Within 24 hours during business days
Quick Help
How to extract colors?
Simply tap the camera button, select a photo, and Tintz will instantly extract the color palette.
Export formats
Export your palettes in HEX, RGB, HSL, CMYK, and Swift UIColor formats.
Device sync
Your palettes will be automatically synced across all your Apple (this implementation is not yet available).
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Enjoying Tintz? Please consider leaving a review on the App Store. Your feedback helps us improve and reach more designers.
Rate on App StoreFrequently Asked Questions
Is Tintz free to use?
Yes! Tintz is completely free to download and use. All core features are available at no cost.
Does Tintz work offline?
Yes, Tintz works completely offline. Color extraction and palette generation happen locally on your device.
What image formats are supported?
Tintz supports all common image formats including JPEG, PNG, HEIC, and more. You can import from your camera or photo library.
Can I share my color palettes?
Yes! You can export and share your palettes in various formats, or save them to your device for use in other design tools.
Is my data secure?
Absolutely. Your photos are processed locally on your device and are never uploaded to our servers unless you explicitly use cloud features.
For urgent matters, you can also reach us directly at help@paulcontre.com
We typically respond within 24 hours during business days.